You might have some questions before you arrive

We thought you might have some questions before you arrive at your appointment, so we have included some of our most frequently asked questions below.

How will I feel after treatment?2020-07-16T14:32:18+01:00

The aim is for Patients to feel less pain, greater mobility, increased motion and ‘freer’. You may leave the session feeling sleepy or ‘washed out’ which is perfectly normal. You may need to take it easy for the rest of the day and refrain from strenuous exercise. You may feel sore, tender and bruised for a few days following treatment until your soft tissue recover and heal – again this is perfectly normal. Ultimately you should feel much better a few days after treatment.

How many treatments should I have?2021-02-03T18:27:53+00:00

This all depends on how quickly your body takes to repair and respond to treatment. Some Patients see dramatic improvements after just one or two sessions; however, more complex cases may require a series of treatment sessions. Injury rehabilitation for severe cases could take a few months to get back to optimum levels of function. We will help to advise and guide you, and will give you our honest opinion. We will not prescribe sessions if we do not feel it necessary, however, we do advise that everybody partake in regular maintenance treatments (ideally every 4-6 weeks) to maintain good Soft Tissue and Joints health.

Do you have a cancellation policy?2022-06-18T22:40:09+01:00

Please give at least 24 hours notice if you need to cancel or reschedule your appointment. This will allow time to allocate your appointment to another patient and make the necessary changes. We ask that you be mindful when cancelling appointments, as this may cause loss of revenue to the business.

If you do not attend your appointment or fail to give a minimum of 24 hours notice to cancel/reschedule, you will be charged a cancellation fee at the full cost of your session. Cancelled/rescheduled appointments with more than 24 hours notice will not incur a cancellation fee.

You will be reminded of every appointment via text and email 2 days prior to your appointment commencing, giving you plenty of time to get in touch. If you need to cancel your appointment, you can do so by clicking the link in your confirmation email, via telephone, text message or email.

What can I expect in a treatment session?2020-07-16T14:39:11+01:00

On arrival, you will be asked to record some personal details on a consultation form and sign a disclaimer, in order to consent to treatment. Sessions will begin with an initial consultation and discussion around your presenting complaint or injury. A postural assessment of your body and special strength / movement tests may be carried out prior to treatment commencing. Your treatment session will be discussed and any questions which you may have will be answered. After treatment, you be given some aftercare advice and be emailed some exercises to help continue your rehabilitation process at home.

Is treatment painful?2021-02-03T18:29:48+00:00

Sports Massage & Soft Tissue Therapy techniques are usually applied using firm, deep pressure to break down adhesions (knots) and tension build up, in order for treatment to work successfully. Some techniques are gentle to encourage relaxation and increase motion, whilst others can be deemed painful when initially applied; however, this is only temporary and steps will be taken to ensure that treatment always remains within your own personal pain threshold. We will always gain regular feedback from you during treatment to ensure that you are comfortable, and we welcome your feedback anytime.

Will I bruise?2020-07-16T14:29:53+01:00

Due to the pressure and techniques used in Sports Massage / Soft Tissue Therapy Patients often find the skin reddens following treatment and occasionally some bruising may occur later on. Everybody’s skin and soft tissues react differently to pressure, some Patients may be left with bruising and redness whilst others may not. Please rest assured this is never a ‘goal’ but it does commonly occur. It should settle down after a few days, leaving you feeling much better!

How much do treatments cost and how can I pay?2022-07-06T19:34:03+01:00

Full payment is due at the end of your appointment. Payment is accepted via bank transfer, credit/debit card or cash. All treatment courses booked must be paid for in full at the end of the initial appointment, or in advance via bank transfer or PayPal. Up to date prices are displayed on the prices page and when you make an appointment online. Please get in contact for further details and available discounts.

I’m not sporty, is Sports Massage for me?2020-06-15T15:38:19+01:00

Sports Massage is for everybody! Originally used in sport (hence the name) to help enhance Athletic performance, prevent injury and aid with recovery. Sports Massage has now diversified into everyday life and is commonly used across a wide spectrum of individuals – ‘sporty’ or not. Everybody can benefit from Sports & Remedial Massage, from Semi-Pro Athletes, to office workers, builders and senior citizens. Individuals often obtain injuries or experience pain as a result of their occupations and lifestyle habits, so treatment can help you all. A list of common conditions that Sports Massage / Soft Tissue Therapy can help can be found on the home page.

What should I wear?2022-06-18T22:46:12+01:00
  • You will likely be required to undress to your underwear in order for an effective assessment and treatment to take place. You are welcome to wear shorts for your own comfort.
  • Please attend your appointment in exercise wear or comfortable loose-fitting clothing.
  • If you have long hair, please tie it up for all treatments relating to your upper body, neck & shoulders.
  • Ladies – please do not wear sports bras for treatments relating to your upper body, as it’s hard to access and difficult to treat.

Your comfort and dignity will be maintained at all times.

Associated With

We are affiliated with a number of industry leading Professional Associations and local Healthcare Professionals, including Physiotherapists, Osteopaths, Councillors, Personal Trainers and Yoga Instructors. Ensuring that we provide our Patients with the best possible treatment and care from start to finish.

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